Learn how to stop QuickBooks freezing during printing process on Windows or Mac. Call +1-866-513-4656 for faster help.
If your QuickBooks freezes or completely crashes every time you try to print checks, invoices, or PDF reports, you’re not alone. Many users report QuickBooks freezing during the printing process—especially after a Windows update or printer driver change. Whether you’re using QuickBooks Desktop or QuickBooks Online, this issue can halt your workflow and delay billing or payroll tasks.
Fix QuickBooks freezing or crashing while printing. Learn easy steps to stop freezing during printing process. Call +1-866-513-4656 for help.
Don’t worry—this guide explains how to stop QuickBooks freezing during printing process with proven methods. You can also connect with QuickBooks-certified experts at +1-866-513-4656 to get immediate remote assistance.
Why QuickBooks Freezes or Crashes While Printing
QuickBooks may hang or close unexpectedly during printing due to technical conflicts, corrupted components, or printer setup issues. Below are the most common causes:
1. Damaged QuickBooks PDF Components
QuickBooks uses Microsoft XPS Document Writer and printer drivers to generate printable forms. If these files are damaged, QuickBooks may freeze or respond slowly whenever you click “Print.”
2. Outdated or Corrupted Printer Drivers
Printer drivers not compatible with the latest Windows or macOS version can cause QuickBooks to crash when sending a print job.
3. Incorrect Printer Setup in QuickBooks
Selecting the wrong printer or using an outdated printer configuration may interrupt the print spooler service, causing QuickBooks Desktop to hang.
4. Windows Permission or UAC Conflicts
If QuickBooks doesn’t have admin-level permissions, it may fail to access system printer files, leading to freezing or not responding errors.
5. Damaged QuickBooks Installation or Update Files
Corrupted program files, especially after partial updates or network interruptions, can trigger freezing when printing invoices or checks.
Step-by-Step Solutions to Stop QuickBooks Freezing During Printing
Use the below steps in order. Restart QuickBooks after each fix to check if the issue is resolved.
Step 1: Run QuickBooks Tool Hub to Fix Printing Issues
For Windows users:
- Close QuickBooks.
- Download the latest QuickBooks Tool Hub from Intuit’s official page.
- Install it and launch the program.
- Go to Program Problems → QuickBooks PDF & Print Repair Tool.
- Follow on-screen instructions to repair damaged printing components.
- Restart your computer and test printing a sample invoice.
This fix resolves most cases of “QuickBooks freezes when printing to PDF” or “QuickBooks freezing when printing checks.”
Step 2: Verify Printer Setup in QuickBooks Desktop
- Open QuickBooks Desktop.
- Navigate to File > Printer Setup.
- Select the form (e.g., Check, Invoice) you wish to print.
- Choose the correct printer from the drop-down list.
- Click OK and then print a sample document.
If QuickBooks freezes again, delete and re-add the printer from Windows Settings → Devices → Printers.
Step 3: Reset QuickBooks Print Settings
- Close QuickBooks.
- Open the QuickBooks installation folder:
- For Windows 10/11: C:\ProgramData\Intuit\QuickBooks (year)
- Locate and rename the following files:
- qbprint.qbp → qbprint.old
- wpr.ini → wpr.old
- Reopen QuickBooks; it will create fresh configuration files.
- Try printing again.
Step 4: Update Printer Drivers and Windows/Mac OS
- Go to your printer manufacturer’s website and download the latest drivers.
- For Windows: Run Windows Update to install pending printer or .NET Framework updates.
- For Mac: Check System Preferences → Software Update.
Outdated printer or system updates can often cause QuickBooks freezing when printing.
Step 5: Reinstall QuickBooks with Clean Install Tool (if freezing persists)
- Open QuickBooks Tool Hub → Installation Issues → Clean Install Tool.
- Choose your QuickBooks version.
- Follow prompts to uninstall and reinstall the program.
- Reboot your system before launching QuickBooks again.
This method fixes damaged registry or installation files that may cause the software to hang when printing PDF forms or checks.
Additional Fixes for QuickBooks Online
If QuickBooks Online freezes when printing:
- Clear browser cache and cookies.
- Try a different browser (Chrome, Firefox, or Edge).
- Disable pop-up blockers before printing.
- Go to Settings → Print Setup, and ensure the correct printer is selected.
- Update Adobe Reader or browser’s built-in PDF viewer.
Prevention Tips
✔ Always run QuickBooks and your printer software with admin access.
✔ Regularly update printer drivers and Windows/Mac versions.
✔ Avoid using network printer paths with unstable connections.
✔ Backup QuickBooks company files before major updates.
✔ Use QuickBooks Tool Hub monthly to repair print and PDF tools automatically.
✔ Keep your antivirus from blocking QuickBooks background processes like QBW32.exe.
Frequently Asked Questions
Q1: Why does QuickBooks freeze when printing to PDF?
A: It happens due to damaged print drivers or missing PDF converter files. Running the QuickBooks PDF & Print Repair Tool usually resolves it.
Q2: How do I stop QuickBooks freezing during printing process on Windows?
A: Update printer drivers, reset printer setup in QuickBooks, and run the Tool Hub repair. Also, restart the print spooler service from Windows Services.
Q3: Is the issue similar on Mac systems?
A: Yes. On macOS, you may need to remove and re-add your printer in System Preferences or update the PDF rendering system.
Q4: Can antivirus software cause QuickBooks to freeze during printing?
A: Yes. Security software blocking QuickBooks processes can prevent documents from reaching the printer queue.
Q5: Should I reinstall QuickBooks if it still freezes while printing?
A: Only after you’ve tried the QuickBooks Tool Hub and print configuration fixes. If nothing works, a clean install usually helps.
If your QuickBooks continues freezing or crashing whenever you print, don’t wait—call +1-866-513-4656 to get expert help. Quick, accurate troubleshooting can save hours of lost productivity.
